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Audio Archive:
Building a Scalable Strategy for Creating Credible, Defensible Patient Bill Estimates

Hospitals and health systems focused on improving patient satisfaction scores may have overlooked the role of pre-financial counseling. David Dyke, Vice President of Revenue Cycle Solutions at RelayHealth, says patients...

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Interest in Physician Specialists Climbing
December 29, 2011

Ryan Ross, Director at FTI Consulting, discusses how hospitals and health systems are continually evaluating time- and resource-critical opportunities to employ physician specialists. Having a roadmap in place can help health systems make rational, analytically-based decisions among competing employment opportunities within various service lines. [Sponsored by FTI Consulting]



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Preparing Providers for the Patient Engagement Journey
November 30, 2011

Donna Scott, Executive Director of Marketing Strategy at RelayHealth, discusses the challenges that providers will face in the era of patient engagement. She offers key focus points and tools to help medical professionals and their patients make smooth transitions from the traditional authoritative relationship to a true partnership that gives patients a greater voice and responsibility for their own care. [Sponsored by RelayHealth]



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Backing Sustainable Health Communities
November 30, 2011

Simon Stevens, Executive Vice President of UnitedHealth Group and chair of the Optum Institute, discusses sustainable health communities and the potential impact of those communities on healthcare delivery. [Sponsored by Emdeon]



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Payer Details Retail Effort
November 30, 2011

Doug Biehn, Vice President for Corporate Marketing at Blue Shield of California, discusses the insurer's decision to open a bricks-and-mortar shop in San Francisco, and how the payer will measure retail success. [Sponsored by Emdeon]



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Audio On-demand
November 18, 2011

Audio On-demand



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Leverage Technology Investments to Fit New Payment Models
October 28, 2011

Jason Williams, Vice President, Business Analytics, RelayHealth, talks about what decision makers can do to effectively manage the crossover of clinical and financial data processes in the era of new payment models that include ACOs, bundled payments, and consumer-driven health plans. [Sponsored by RelayHealth]



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Gearing Up for the Switch to ICD-10
October 28, 2011

Laura Doty, RHIT, Director, FTI Consulting, discusses the importance of clinical documentation and coding integrity programs in preparation for adopting ICD-10. [Sponsored by FTI Consulting ]



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Patient Financial Engagement Programs Bolster ROI
September 29, 2011

Patrice Wolfe, Vice President and General Manager, Patient Solutions at RelayHealth discusses how engaging patients early in their care planning, guiding them through the healthcare billing process, and providing them with payment options, heightens patient awareness of their responsibilities, and provides a great return on investment. [Sponsored by RelayHealth]



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Wellness Plans from Health Plans Aim to Add Value Across Provider Networks
September 29, 2011

Kevin Riley, CEO of GuideWell, a subsidiary of Blue Cross Blue Shield of Florida, discusses the rising interest in wellness by health plans and what this means for employers and healthcare costs. [Sponsored by Emdeon]



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How a Kansas Collaborative Helped Employers Save $11M in Healthcare Costs
September 29, 2011

Sara Poage, vice president for the Mid-America Coalition on Health Care, discusses the results of the Kansas City Collaborative, an employer-based initiative that has posted $11 million in healthcare savings over three years. [Sponsored by Emdeon]



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How 'Carve-Outs' Help Health Plans Reduce Costs, Improve Outcomes
July 28, 2011

Chris Stidman, senior vice president network solutions for OptumHealth discusses the business of carve-outs, medical services separated from a general medical insurance policy and contracted to a specialty insurance vendor. [Sponsored by Emdeon]



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Harvard Pilgrim Funds $1M in Physician Incentives Each Year
July 28, 2011

Michael Sherman, MD, senior vice president and chief medical officer for Harvard Pilgrim Health Care in Boston talks about incentivizing physicians, why it is important, and how Harvard Pilgrim does it. [Sponsored by Emdeon]



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PCMH and its Place in Accountable Care
July 28, 2011

David Nace, MD, vice president and medical director of McKesson Corp., explains why the patient-centered medical home is the most crucial form of accountable care. [Sponsored by RelayHealth]



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The Challenges of Patient Engagement
June 23, 2011

Donna Scott, executive director of RelayHealth in Atlanta, GA, talks about the challenges of patient engagement, and strategies healthcare organizations can use to implement or improve upon the concept. [Sponsored by RelayHealth]



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ACO Appeal for Hospitals Needs a Boost
May 31, 2011

Stephen L. Mansfield, PhD., president and CEO of Methodist Health System in Dallas discusses what needs to happen to get hospitals excited about ACOs and what it will take to make ACOs sustainable. [Sponsored by Emdeon]



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ACOs vs. Provider/Health Plan Partnerships
May 23, 2011

Rob Parke, principal and consulting actuary with the New York office of the independent actuarial and consulting firm, Milliman, discusses provider-health plan partnerships as a way to avoid the pitfalls of an ACO. [Sponsored by Emdeon]



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Audio On-Demand
February 25, 2011

Audio On-Demand



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How Prepared is Your ED for Flu Season?
January 25, 2011

Authors of the book, The Hospital Executive's Guide to Emergency Department Management, Kirk Jensen, MD, MBA and Daniel Kirkpatrick from BestPractices, an emergency medicine leadership and staffing practice in Fairfax, Va., offer advice on how hospitals can ensure they are equipped to handle seasonal fluctuations in ED patient arrivals.



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Is There an 'Ist' in Your Future?
January 25, 2011

Listen to HealthLeaders Media senior leadership editor Philip Betbeze as he talks with Jeffrey Wiese, MD, about the future of the quickly growing hospitalist movement. Indeed, says the president of the Society of Hospital Medicine, the trend is spreading to other specialties, and today's new hospital-based docs are fully on the clinical technology bandwagon. [Sponsored by Emdeon]



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