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Audio Archive:
The Challenges of Patient Engagement

Donna Scott, executive director of RelayHealth in Atlanta, GA, talks about the challenges of patient engagement, and strategies healthcare organizations can use to implement or improve upon the concept. [
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HL20: Kathleen Bartholomew, part 2
December 20, 2010

For decades, there was a dirty little secret in healthcare. Everyone knew it existed, but no one wanted to talk about it. The secret was that bad behavior and bullying were rampant. In a supposedly caring profession, some caregivers were not caring at all, to the point that they made lives miserable and disrupted patient care. Kathleen Bartholomew's strong voice shone a light on the problem. She has made it her life's work to end bullying and bad behavior by physicians and nurses. [Sponsored by McKesson]



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HL20: Kathleen Bartholomew, part 1
December 20, 2010

For decades, there was a dirty little secret in healthcare. Everyone knew it existed, but no one wanted to talk about it. The secret was that bad behavior and bullying were rampant. In a supposedly caring profession, some caregivers were not caring at all, to the point that they made lives miserable and disrupted patient care. Kathleen Bartholomew's strong voice shone a light on the problem. She has made it her life's work to end bullying and bad behavior by physicians and nurses. [Sponsored by McKesson]



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Ellen Makar: Nursing Informatics Leader
December 2, 2010

In our annual HealthLeaders 20, we profile individuals who are changing healthcare for the better. Some are longtime industry fixtures; others would clearly be considered outsiders. Some are revered; others would not win many popularity contests. All of them are playing a crucial role in making the healthcare industry better. This is Ellen Makar's story.



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Improve Patient Safety With Simulation Training
January 12, 2010
Nurse Educator Mary Holtschneider, RN, BC, BSN, MPA, NREMT-P, speaks about the surprisingly affordable ways to utilize simulation training and how it can improve patient safety.

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Campaign for Nursing Excellence
January 5, 2010
Barbara "BJ" Hannon, MSN, RN, CPHQ, ANCC Magnet Recognition Program® project coordinator at the University of Iowa Hospitals and Clinics, speaks about her passion for promoting excellence in nursing.

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