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Audio Archive:
Building a Scalable Strategy for Creating Credible, Defensible Patient Bill Estimates

Hospitals and health systems focused on improving patient satisfaction scores may have overlooked the role of pre-financial counseling. David Dyke, Vice President of Revenue Cycle Solutions at RelayHealth, says patients...

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iPhone Imaging
December 17, 2009
Asim F. Choudhri, MD, author of a study about iPhone imaging software, talks about how technologies could change how physicians practice medicine. [Sponsored by Emdeon]

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Reform's Effect on Health Insurance
December 16, 2009
Alan Katz talks about how reform could impact the health insurance industry. [Sponsored by Emdeon]

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The Value of Partnerships
December 14, 2009
Jim Molpus, HealthLeaders Media director of strategic relationships, talks about Breakthroughs: Aligning Hospitals and Physicians Toward Value.

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Retail Clinics a Disruptive Innovation
December 4, 2009
Paul Keckley, director of Deloitte's Center for Health Solutions, discusses the latest business developments in retail clinics.

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Real-Time Records
December 3, 2009
Louis Cornacchia, III, MD, president and CEO of Doctations, discusses the advantages of Internet-based medical record systems over standard EHRs. [Sponsored by Emdeon]

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HealthLeaders 20: Laurie Eberst
December 2, 2009
An interview with Laurie Eberst, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Laura Fedge, RN
December 2, 2009
An interview with Laura Fedge, RN, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Faith Coleman, NP
December 2, 2009
An interview with Faith Coleman, NP, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Susan B. Frampton, PhD
December 2, 2009
An interview with Susan B. Frampton, PhD, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: C. Gresham Bayne, MD
December 2, 2009
An interview with C. Gresham Bayne, MD, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Barbara Hannon
December 2, 2009
An interview with Barbara "BJ" Hannon, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: A. Mark Fendrick
December 2, 2009
An interview with A. Mark Fendrick, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Reg Green
December 2, 2009
An interview with Reg Green, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Cleve Killingsworth
December 2, 2009
An interview with Cleve Killingsworth, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Dean Kamen (Part II)
December 2, 2009
Part two of an audio interview with Dean Kamen, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Dean Kamen (Part I)
December 2, 2009
Part one of an audio interview with Dean Kamen, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: John Maa, MD, FACS
December 2, 2009
An interview with John Maa, MD, FACS, one of our 2009 HealthLeaders 20.

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HealthLeaders 20: Guy M. Chisolm III, PhD
December 2, 2009
An interview with Guy M. Chisolm III, PhD, on of our 2009 HealthLeaders 20.

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Pros and Cons of a Thin Client Solution
December 1, 2009
Matt Winn, IT director at Pacific Hospital of Long Beach, discusses delivering a full range of applications via a thin client solution. [Sponsored by Emdeon]

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The Construction Market and Hospital Business
November 30, 2009
Jim Haughey, PhD, Chief Economist for Reed Construction Data, discusses how the recovery of the construction market nationwide affects hospitals and the economy overall.

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Cardiology Market Trends
November 18, 2009
Karen Corrigan of The Strategy Group talks about the factors driving demand and shifting volumes for cardiology services.

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Broken Neck Reveals Hospital Management Problems
November 13, 2009
An interview with Dr. John Kenagy, a physician, healthcare executive, scholar, and advisor, who was once described by Forbes magazine as "The Man Who Would Save Healthcare."

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Reform and Nonprofit Healthcare
November 11, 2009
Bruce McPherson, president and CEO at the Alliance for Advancing Nonprofit Health Care, speaks about health reform. [Sponsored by Emdeon]

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Green Solution to Dispose of Medical Waste
November 10, 2009
David Freedman, president of Medical Innovations Inc., discusses the company's technology that converts regulated medical waste to non-regulated waste. [Sponsored by Emdeon]

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Hospital Finances: On the Mend?
November 9, 2009
An interview with Gary Pickens, PhD, from the Center for Healthcare Improvement, with a look at their recent findings on hospital financial recovery.

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Tips for Holding Staff Accountable and Building an Accountability Culture
November 3, 2009
Eileen Dohmann, RN, VP of nursing for Mary Washington Hospital in Fredericksburg, VA, explains the difference between responsibility and accountability, and offers strategies for getting staff to make and keep commitments.

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Reform is Missing the Boat on Transparency
October 22, 2009
John Bardis, CEO of MedAssets, a healthcare supply chain and revenue cycle management company, discusses his crusade against the lack of transparency in durable medical devices.

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Physicians, Patients, and PHRs
October 22, 2009
Larry Garber, MD, medical director of informatics at Fallon Clinic in Worcester, MA, talks about implementing a personal health record system. [Sponsored by Emdeon]

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Insurance Exchange Lessons from New York
October 21, 2009
Vince Ashton, executive director of HealthPass, a health insurance exchange, discusses the exchange and what can be learned from it. [Sponsored by Emdeon]

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Preparing ED Nurses for H1N1-Related High Patient Volume
October 20, 2009
Shelley Cohen, RN, BS, CEN, president of Health Resources Unlimited, discusses how to help emergency departments prepare for increased demand in services from patients with suspected H1N1 infection.

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Developing Systems of Care
October 20, 2009
Charlie Baker, former CEO of Harvard Pilgrim, discusses how the industry could be impacted by health reform.

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A Health IT Partnership
October 14, 2009
Kevin Fickenscher, MD, executive VP of International Healthcare for Perot Systems, discusses a partnership between Perot, AMGA, and MGMA to improve regional extension centers.

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Medical Home Accreditation
October 14, 2009
Jim Pavletich, senior director and COO for the Accreditation Association for Ambulatory Health Care, discusses the AAAHC's new accreditation standards for medical homes.

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Biomaterials Impact on Wound Care and Orthopedics
October 13, 2009
Two experts in the field discuss the business implications of biomaterials and the focus areas of the Austen BioInnovation Institute. [Sponsored by Emdeon]

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Focusing on Staff Morale in a Tough Economy
October 6, 2009
Meryl Montgomery, MSN, RN, ANCC Magnet Recognition ProgramĀ® director at the Medical Center of Central Georgia, discusses how the economy is affecting bedside caregivers and how managers can improve staff morale.

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Sending Secure Patient Data
October 1, 2009
Wolfgang Bothe, CEO of Stonebranch, discusses secure file transfer and physicians using mobile devices to interact with patients. [Sponsored by Emdeon]

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Digitizing Paper Processes Won't Improve Outcomes
September 29, 2009
Jana Skewes, the CEO of Shared Health, discusses the role of health information exchanges in reducing costs and improving healthcare outcomes. [Sponsored by Emdeon]

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Getting More Out of Your Revenue Cycle
September 28, 2009
Tony Reisz, CEO of Ontario Systems, talks about how hospitals can squeeze more out of their revenue cycle through a focused front-end effort.

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PBM Improves Medication Compliance
September 23, 2009
Edmund Pezalla, MD, of Aetna Pharmacy Management, speaks about how to achieve higher levels of medication adherence. [Sponsored by Emdeon]

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Making the Most of Physician Alignment
September 17, 2009
Arthur "Bud" McDowell, MD, vice president of Clinical Affairs for Middlesex Hospital in Middletown, CT, discusses physician alignment strategies in the face of probable healthcare reform.

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Get Rid of the Paper Trail
September 14, 2009
You could see as much as a 50% reduction in costs if you go fully electronic when it comes to credentialing, says Matthew Haddad of Merversant. [Sponsored by Emdeon]

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Setting the Bar
September 10, 2009
Steve Arnold, MD, chair of the HIMSS Physician Community, talks about the progress being made toward a definition of "meaningful use." [Sponsored by Emdeon]

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Will Your EHR Vendor Be Certified Under ARRA?
September 1, 2009
Claire Miley of Bass, Berry & Sims says it's too early for tech vendors to say products will meet HITECH Act certification requirements. [Sponsored by Emdeon]

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HL 09: Design for Digital Care
August 21, 2009
Greg Walton, CIO at El Camino Hospital in Mountain View, CA, shares strategies CIOs can use to survive the recession while designing for digital care.

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Activating Members
August 21, 2009
Bryce Williams, director of prevention and wellness at Blue Cross Blue Shield of Massachusetts in Boston, discusses MyBlueHealth. [Sponsored by Emdeon]

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A Quality Contract
August 21, 2009
Ralph de la Torre, MD, CEO of Boston's Caritas Christi Health Care, discusses his system's "alternative quality contract" with Blue Cross Blue Shield of Massachusetts.

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The Wired
August 20, 2009
Dr. Kurt Kastendieck, a family practice physician in New Mexico, talks about his experiences in a high-tech practice. [Sponsored by Emdeon]

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Positive Routes to Excellent Patient Experiences
August 19, 2009
Thomas Wright, president and CEO of Delnor Hospital, talks about some of the tactics his organization uses to help physicians understand and deliver excellent patient experiences.

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Certification Program Targets Healthcare CIOs
August 18, 2009
Tim Stettheimer of St. Vincent's Health System in Birmingham discusses a new certification program for Healthcare CIOs. [Sponsored by Emdeon]

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Making the Business Case for Electronic Swipe Cards
August 17, 2009
Dr. Leonard Wilkerson of UnitedHealthcare estimates electronic swipe cards could save providers more than $1 billion a year. [Sponsored by Emdeon]

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Measuring Wellness
August 14, 2009
An interview with Anne Wilkins, executive VP of marketing and strategy with Healthways, which works with employers to enhance well-being, improve business performance, and reduce healthcare costs.

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Picking the Right Cancer Program
August 13, 2009
Suzanne Borgos, a senior consultant with Health Strategies & Solutions, discusses ROI components to consider when picking a tumor-site-specific program for an oncology service line.

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Wireless Network Improves OR On-Time Start Rates
August 11, 2009
Terry Wagner and Mark Zeman of SUNY Upstate Medical University discuss how a wireless asset tracking system has improved on-time start rates and patient throughput in their operating rooms.

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The Future of Orthopedics
August 5, 2009
Karen Corrigan of The Strategy Group and Bill Munley of Bon Secours St. Francis Health System discuss three trends that are shaping the future of orthopedic services.

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Shared Decision-Making in Health Reform
August 5, 2009
Lance Lang, MD, consulting medical director at Health Dialog, speaks about why shared decision-making should be a key component of reform. [Sponsored by Emdeon]

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Strategic Alignment
July 30, 2009
Nick Sears, MD, chief medical officer for MedAssets, discusses physician alignment in the hospital setting.

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ASPs and EHRs
Elyas Bakhtiari, for HealthLeaders Media, July 30, 2009
Bob Coli, MD, discusses the benefits of application service providers, a remote-hosting option for EHRs that can save physicians thousands. [Sponsored by Emdeon]

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Planning for a Public Health Plan
July 27, 2009
Georganne Chapin, of Hudson Health Plan, fears a health insurance exchange will create bureaucracy at an enormous cost. [Sponsored by Emdeon]

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CIO Strategies: Implementing IT in a Depressed Economy
July 21, 2009
Patty Lavely of Memorial University Medical Center says CIOs should focus on what it really takes to support advanced HIT systems. [Sponsored by Emdeon]

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Streamlining Payments
July 15, 2009
Robin Bugni of Highmark, Inc., speaks about how to implement real-time claims adjudication and estimation services. [Sponsored by Emdeon]

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Telehealth's Role in Reform
July 7, 2009
Jason Gorevic, CEO of TelaDoc Medical Services, discusses telehealth's role in health reform and how to get patients engaged in health management. [Sponsored by Emdeon]

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Generational Assets, Liabilities
July 1, 2009
Richard Cogley, MD, chief medical officer for Saint Vincent Health System in Erie, PA, speaks about the generational differences and the implications for practice priorities, recruitment, and loyalty.

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Spine Strategies
June 30, 2009
Eula McKinney from UCSF Medical Center discusses spine care strategies. For more info, sign up for Service Lines Strategies: Spine Care.

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Economic Impact Pretty Tough
June 30, 2009
Ray Hino, CEO of Mendocino Coast District Hospital in California, discusses why rural leaders tend to be less upbeat about prospects for growth, workplace morale, and job satisfaction.

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Tech and the Comfort Factor
June 30, 2009
Edward Koschka, network vice president of information technology and CIO for Community Health Network in Indianapolis, on the cultural readiness of physician and patient for success of patient portals.

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Prioritizing Capital Projects
June 30, 2009
Sandra Lawrence, CFO for Children's Mercy Hospital in Kansas City, MO, discusses capital spending planning and financing strategies.

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Physicians and System Success
June 30, 2009
David Maizel, MD, vice president and executive medical director with Sentara Medical Group in Norfolk, VA, on the role of physician retention and recruitment for a system's success.

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Reform and the Healthcare Leader
June 26, 2009
Paul Keckley, executive director of Deloitte's Center for Health Solutions, talks about the latest developments in healthcare reform and how they might affect your organization in the near future.

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Prevention as Part of Healthcare Reform
June 24, 2009
Alere CEO Ron Geraty, MD, discusses how management of preventable health risks and chronic illness could save billions. [Sponsored by Emdeon]

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From HFMA: Finance Help for Patients
June 17, 2009
Jerry Smith, vice president of revenue cycle at St. Vincent's Health System, discusses the successful implementation of a patient financial assistance program, live from HFMA.

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CAHs Challenged by HITECH Act
June 16, 2009
Terry Hill, executive director of the MN-based Rural Health Resource Center, discusses the impact of the HITECH Act on critical access hospitals. [Sponsored by Emdeon]

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How to Find an Extra Million Dollars
June 15, 2009
Can you pull out an additional million or two from your revenue cycle? After 25 years in the business Karen Bowden, president of consulting for ClaimTrust, knows all the places to look.

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Finding ROI in DM Programs
June 10, 2009
Siva Namasivayam and Timothy Cahill of SCIOinspire speak about the best ways to gauge ROI for disease management programs. [Sponsored by Emdeon]

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Marketing Under HIPAA
June 10, 2009
Marketers understand the basics of HIPAA, but there are other uses of patient information where things get a little "fuzzy and dicey," says Kate Borton, a HIPAA consultant.

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Dollars for Wellness
June 5, 2009
Wellness gets a lot of positive press, but there's often little in terms of carrots or sticks in many employer-sponsored programs to get measurable results. It's different at Carolinas Health System.

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Critical Care Delivery Made Better
June 3, 2009
Marc Zubrow, MD, director of critical care medicine at Christiana Care Health System and medical director of the Maryland eCare project, shares strategies to improve the delivery of critical care.

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Revenue Cycle Overhaul
June 1, 2009
With a deteriorating cash position, Ivinson Memorial Hospital in Laramie, WY, recently completed an overhaul of its revenue cycle, dropping its net AR from 90 to 61 days.

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Surviving the New P4P: Joint Surgery and Hospital-Physician Alignment
June 1, 2009
The changing healthcare landscape will affect quality improvement partnerships. [Sponsored by HealthGrades Clinical Excellence Research & Consulting.]

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Hospital-Physician Alignment: What You Need to Know Today
May 18, 2009
Deane Corliss, vice-chair of the Health Care Practice Group at Bradley Arant Boult Cummings LLP, discusses what is driving hospital-physician alignment today and offers sound advice before you pony up the legal fees.

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Joint Ventures Far From Dead
May 15, 2009
Karen Gledhill, a partner with the law firm of Robinson, Bradshaw & Hinson, says joint venture deals hospitals are striking with their physicians are still a popular choice, even in these dark economic times.

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Preparing for RAC Appeals
May 4, 2009
Ed Gaines, vice president and chief compliance officer with CBIZ Medical Management Professionals, describes how hospitals are handling the RAC appeals process.

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Lenders Trace a Solid Line to Washington
April 20, 2009
With angst wrapped around healthcare reform, Kevin Lavender, the head of Fifth Third Bank's national healthcare practice, discusses how lenders are paying closer attention to hospital management teams.

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Partners in the Cardio Service Line
April 17, 2009
Peggy Naas, MD, discusses various ways to structure service lines in ways that partner with physicians rather than direct them as in a traditional employer/employee relationship.

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Are Hospital Acquisitions Making a Comeback?
April 13, 2009
There has been a shift in the market with smaller hospitals completing acquisition deals. John Reiboldt, of the Coker Group, discusses the market conditions and what it takes to make a purchase these days.

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Three Money-Saving Pharmacy Options
April 8, 2009
George Van Antwerp, vice president of Solutions Strategy Group, Silverlink Communications, discusses how health insurers are saving money through pharmacy programs.

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Engage Physicians to Achieve Top Cardiac Care
Rick Johnson, April 1, 2009
Physician leaders discuss how to enhance quality in the cardiac service line. [Sponsored by HealthGrades Clinical Excellence Research & Consulting]

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Replacing Joints
March 31, 2009
Marshall Steele, MD, discusses trends in total joint care and offers a preview of the upcoming HealthLeaders Media Webcast, Service Line Strategies 2009: Joint Replacement.

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Standing Out During Difficult Times
March 25, 2009
Jeff Levin-Scherz, MD, assistant professor at Harvard Medical School and Harvard School of Public Health, talks about how health plans can add value in this difficult time.

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Squeezing More from Your Insurer
March 16, 2009
David Neikrug, chief executive officer of Optimatum Group LLC, talks about how companies are managing to cut their healthcare costs in ways that don't involve shifting costs directly onto employees.

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Set Standards to Avoid Conflict of Interest
March 5, 2009
Kenneth Irons, MD, chief of regional and neighborhood clinics for Duluth Clinic, talks about his organization's policy that set guidelines for how physicians and employees relate to pharmaceutical representatives.

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Solve Shortage, Save Money
March 4, 2009
Barry Arbuckle, president and CEO of MemorialCare Medical Centers in Long Beach, CA, is one of three C-suite leaders joining us for the March 16 webcast: Solving Your Nurse Shortage: Long-term strategies that work. In this audio clip, he outlines successful cost-saving solutions to the shortage of nurses and nurse leaders.

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Planning Through the Crisis
March 2, 2009
Jason Sussman, a partner at Kaufman, Hall and Associates, discusses the myriad challenges hospital CFOs are currently dealing with, from forced layoffs to an inability to borrow.

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Vulture Valuations
February 16, 2009
Leigh Walton, a partner with the law firm of Bass Berry and Sims and the co-chair of that firm's Healthcare Practice Group, discusses the prospects for healthcare M&A in the coming year and beyond.

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Industry Survey 2009: HealthLeaders Editor Round Table
February 9, 2009
HealthLeaders Media Editors react to the findings of the Industry Survey 2009.

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Industry Survey 2009: Physician Reaction
February 9, 2009
Richard W. Schwartz, MD, MBA, professor of surgery at the University of Kentucky College of Medicine, analyzes results from the HealthLeaders Media Physician Leaders Survey.

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Strategies to Improve the ED
January 30, 2009
Shawn Evans, MD, an attending emergency physician at Scripps Memorial Hospital in La Jolla, CA, shares strategies to improve patient throughput and customer service in the ED.

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Achieve Optimal Telemedicine Outcomes
January 27, 2009
Randall S. Moore, MD, chairman and CEO of American TeleCare, talks about why he thinks offering government subsidies to telehealth providers would be a mistake.

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Five-Minute House Call with Country Doctor of the Year
January 19, 2009
An interview with David Watson, MD, a family practitioner for more than 50 years in Yoakum, TX, who was recently named Country Doctor of the Year by physician staffing group Staff Care.

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AMA's Agenda
January 15, 2009
Nancy H. Nielsen, MD, president of the American Medical Association, talks about legislative priorities for 2009 and the likelihood of passing meaningful healthcare reform.

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Should We Expect Major Reforms in 2009?
January 14, 2009
Joe Paduda, principal at Health Strategy Associates, talks about healthcare reform, the top healthcare issue for the government to tackle, and what he expects will happen to Medicare Advantage this year.

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Reeling in the Revenue
January 12, 2009
Jerry Miller, MD, president of Holston Medical Group in East Tennessee, talks about strategizing on investments needed to make in strategic initiatives to diversify revenue streams.

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Marketing's Role in Community Benefit Reporting
January 5, 2009
Patsy Metheny, an independent community benefit consultant, talks about the role of hospital and health system marketers in reporting community benefit activities.

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